Privacy Policy

This privacy policy applies between you, the User of this Website and Red Volcano Limited, the owner and provider of this Website. Red Volcano Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.


In this privacy policy, the following definitions are used:


Collectively all information that you submit to Red Volcano Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

Red Volcano Limited, we or us

Red Volcano Limited, a company incorporated in England and Wales with registered number 10130167 whose registered office is at Unit 6D Leylands Business Park, Nobs Crook, Colden Common, Hampshire, SO21 1TH, UK;

User or you

Any third party that accesses the Website and is not either (i) employed by Red Volcano Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Red Volcano Limited and accessing the Website in connection with the provision of such services; and


The website that you are currently using, and and any sub-domains of these sites unless expressly excluded by their own terms and conditions.


In this privacy policy, unless the context requires a different interpretation:

the singular includes the plural and vice versa;

references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

a reference to a person includes firms, companies, government entities, trusts and partnerships;

“including” is understood to mean “including without limitation”;

reference to any statutory provision includes any modification or amendment of it;

the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Red Volcano Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

We may collect the following Data, which includes personal Data, from you:

A. Name

B. Contact Information such as email addresses and telephone numbers;

C. IP address (automatically collected);

D. Web browser type and version (automatically collected);

E. Operating system (automatically collected);

F. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected) in each case, in accordance with this privacy policy.

Our use of Data

For purposes of the Data Protection Act 1998, Red Volcano Limited is the “data controller”.

We will retain any Data you submit for as long as necessary to comply with our financial and legal obligations, resolve disputes, and enforce our agreements.

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This excludes our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

To bill and collect money owed to us. This includes sending you emails, invoices, receipts, alerting you to expired credit cards and requesting new billing information. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.

To send you service announcements. For example, we may notify you of changes to our Privacy Policy, or changes to our Service, such as planned outages, maintenance, new features, releases, or updates.

To provide customer support.

To support and improve the Services we offer. This includes features and content.

To communicate with you about your account. This includes responses to any potential requests you may make.

To send you informational and promotional content.

To transfer your information in the case of a sale, merger, consolidation, or acquisition. In such an event, any acquirer will be subject to our obligation under this Privacy Policy.

To enforce compliance with our Terms of Use and applicable law. This may include developing tools and algorithms that help us prevent violations.

To protect the rights and safety of our Customers and third parties, as well as our own.

To meet legal requirements, such as complying with court orders and valid subpoenas.

To provide information to representatives and advisors, such as solicitors and accountants, to help us comply with legal, accounting, or security requirements.

To prosecute and defend a court, arbitration, or similar proceeding.

in each case, in accordance with this privacy policy.

If you decide at any time that you no longer wish to receive such communications, please contact us at to remove your information from our database.

Third party websites and services

Red Volcano Limited may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

Red Volcano Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Red Volcano Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

Use of Data for direct marketing purposes; and sharing Data with third parties.

Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Red Volcano Limited (where such Data is held).


Data security is of great importance to Red Volcano Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.


You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Red Volcano Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Red Volcano Limited by email at